SpotsNow Support is available to help with account questions, campaign issues, billing concerns, and technical problems. The fastest way to reach Support is through the in-app help widget, which automatically includes relevant account context.
You can contact Support at any time using the Help widget in your SpotsNow dashboard.
The widget allows you to:
Submit a support request
Automatically include campaign, billing, or show details
Keep all follow-ups in one place
You can also reach the SpotsNow Support team by email at support@spotsnow.io.
Email support is best for:
General questions
Non-urgent issues
Requests that don’t require immediate campaign context
For faster assistance, include:
A brief description of the issue
Relevant campaign, show, or invoice details
Screenshots or error messages, if applicable
Support can help with:
Account access issues
Campaign status questions
Billing or payout discrepancies
Platform errors or unexpected behavior
Sellers always retain full control over campaign approvals.
Support requests are reviewed during business hours. More complex issues may require additional follow-up.
